Анна Овсяннікова - Керівник відділу логістики

Anna Ovsiannikova

Head of Logistics Department

Manages the ETS logistics department while also handling her own clients: multimodal shipments from Asia, groupage and oversized cargo from Europe.

Negotiation languages: Ukrainian, English, Russian.

What Anna does at ETS

  • coordinates the work of the logistics department;
  • distributes workload among managers;
  • oversees shipment execution at every stage;
  • negotiates with clients and partners;
  • oversees operational matters and helps the team in complex and non-standard situations;
  • is responsible for organizing the department’s work.

At the same time, Anna continues to work personally with regular clients and actual shipments. This keeps her directly involved in day-to-day logistics, lets her keep track of market changes, current routes and shipping conditions, and make well-founded decisions for the department on that basis.

Anna’s cases: what it looks like in practice

Sea freight from Japan to Ukraine: coffee filters

We arranged delivery of a 20-foot container of coffee filters from Japan on FOB Kobe terms.

The special feature was transit through Gdańsk, where the container had to be received, pass customs inspection, have the required fees paid, be unloaded and the cargo reloaded into a standard curtain-sided truck. After that, a T1 was issued for onward transport to Ukraine.

Customs clearance in Ukraine was carried out jointly with our partner brokerage company. All stages were coordinated in advance, so the cargo was delivered without damage or delays.

Shipment from Warsaw to Dnipro: e-cigarette containers

We arranged receipt and transshipment of the cargo at Warsaw airport, inspection, T1 issuance and onward delivery to Dnipro with customs clearance at Horodok, Lviv Oblast.

Additional inspections are often required for this category of goods, so it is important to allow in advance for possible delays and airport storage costs. In this case, the free storage period was only 2 days, including time for the customs inspection.

So before the cargo arrived, we prepared all the necessary documents, planned the truck in advance and coordinated the work of the airport warehouse and the Polish broker.

As a result, the cargo was collected on time, delivered without delays and with no additional airport storage costs.

Export from Ukraine to Latvia: metal cabinets (storage lockers)

We arranged a groupage shipment of metal cabinets from Kyiv to Riga.

The main difficulty was the limited space at the loading site, which prevented a standard curtain-sided truck from entering. So we selected compact vehicles with a payload of 1–3 tonnes but with the required body height. Since the cabinets themselves are at least 180 cm high, we allowed extra height clearance when selecting transport, for safe loading and carriage.

As a result, the cargo was consolidated into a groupage shipment and delivered from Kyiv to Riga in 3 days.

Let's calculate your route

Send the cargo type, weight, dimensions, and the sender's and recipient's addresses — we will get back to you with a quote and a route recommendation.

Submit a request

FAQ

T1 is a transit customs declaration. It allows cargo to be carried across EU territory without paying import duties and taxes in the transit country.

There is no direct delivery at the moment because of the war. So the cargo goes to hubs in Europe and is transshipped there onto Ukrainian trucks, which is the optimal and safe route among those available.

For general cargo this is usually 3 days, for dangerous goods 2 days. The countdown starts from the moment the cargo is accepted at the airport warehouse. If the cargo can’t be collected in time, paid storage is charged, with the rate calculated according to the weight and volume of the goods.

Organizing the loading is the client’s responsibility. There are two options: move the goods to a warehouse the truck can reach, or use a smaller vehicle if it suits the cargo’s dimensions. This is always discussed at the request stage, so that logisticians take the vehicle type into account when calculating the price and arranging the pickup.

Invoice, packing list, CMR and product certificates, if required for the specific product group.

The exact route including customs points, the type and parameters of the cargo, and the ready date. Without this data the calculation will be approximate.

Cargo is considered dangerous if its characteristics pose a risk to people, the environment or the vehicle during transport. This includes flammable, toxic and corrosive substances, gases, some batteries and chemical products. For the client this means that such cargo is carried only by vehicles with the appropriate permits, so the rate is somewhat higher, and documents describing the dangerous cargo must be prepared.

A groupage vehicle suits cases when there are no strict deadlines and the goods don’t fill a whole truck. A separate truck is taken when delivery is needed faster and without the risk of getting held up together with other cargo in the same vehicle.